The role of the IT channel in delivering support, maintenance and consulting services is becoming more important than ever, claims 451 Research, as the physical infrastructure delivered through IT distribution has become invisible to end users and as suppliers have moved from tin-shifting commoditised IT to supplying new kinds of cloud services. The research organisation says the biggest opportunities...

Four out of 10 manufacturing companies (41%) plan to increase investment in wearable tech over the next five years in a bid to stay competitive and rid complex supply chains of pen & paper and other manual processes, reveals a new survey by Zebra Technologies. More than half (56%) of manufacturers still rely on pen and paper to track manufacturing steps, but by 2022, this figure is expected to...

Posted on Sep 16 2017 - 8:30am by Editorial Content
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The number of advertised IT vacancies in the UK rose by 4% in the second quarter of 2017 compared to Q2 last year, according to the latest Robert Walters UK Jobs Index. Demand was highest for specialists in cyber security and development. Ahsan Iqbal, Associate Director, said: “The recent Wannacry cyber attack has once again highlighted the importance of robust cyber security systems, and specialists...

Real-time information sharing and video communication are key to driving employee engagement, with 72% of office workers in the UK and USA agreeing that video calls are more effective than voice calls for work-related communications. Based on a survey of 2,000 workers in organisations with 500+ employees, the Generation Now report from Kollective reveals that 64% trust a message more if they can see...

Almost half of firms (48%) are putting off investing in technology for their sales teams because of concerns about its cost, claims CITE Research in a new report sponsored by SugarCRM. The SalesTech Report also highlights a lack of confidence in installing new technology, with 34% of respondents worried about the complexity of introducing new tech systems and 20% concerned about their lack of skill...

Posted on Sep 14 2017 - 3:30pm by Editorial Content
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Small and medium-sized enterprises (SMEs) in the IT and communications sector are top of the table when it comes to saving money, with an average business savings balance of £843,000. Research by Hampshire Trust Bank shows that the ICT sector is also the only one to have increased its savings balances (by 5%) since the run up to the EU Referendum. Overall, the national average for business savings...

Four out of 10 UK organisations have started using intelligent automation in one or more business processes, and 35% expect to require even more automation by 2018. In a survey for ServiceNow’s new report, Today’s State of Work: At the Breaking Point, 91% of organisations agreed that productivity could be improved through the use of intelligent automation such as artificial intelligence or machine...

Almost one in three consumers has installed at least one smart home device, according to a study of 4,000 consumers in France, Germany, UK and USA by Futuresource Consulting. Analyst Filipe Oliveira points out that once consumers have installed one device they are likely to want to automate other areas of their home. “Across all segments, 30% of consumers expect to control more of their homes wirelessly...

The ICT sector is being hampered by uncertainty (and currency depreciation) caused by Brexit, with a slowdown in growth, thin margins and fierce competition, reports leading trade credit insurer Atradius. In its annual ICT Market Monitor, Atradius warns that a slowdown in household consumption and an increase in delays to long-term corporate IT projects will nearly halve growth levels within the British...

Posted on Sep 12 2017 - 8:30am by Editorial Content
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Kodak Alaris is attempting to make the transition from a hardware company to a software and services-led business. Technology Reseller finds out how from Siddhartha (Sid) Bhattacharya, VP of Global Marketing for the Kodak Alaris Information Management division As key enablers of digitisation, scanner manufacturers are agents of their own destruction. The more successful they are at facilitating the...