Entanet’s commitment to customer service has been recognised at the UK National Contact Centre Awards, run by the Call Centre Management Association (CCMA), where Head of Customer Service Neil Watson was highly commended in the Contact Centre Manager – Small category. Watson said: “I’m delighted that in the first year of entering the UK National Contact Centre Awards, I’ve been acknowledged...

Nimans has renamed its Manchester headquarters Julian Niman House in tribute to its former Chairman who passed away earlier this year. Julian’s wife Sue, who cut the ribbon at the official opening ceremony, said: “When Julian first started this company from a small office it was beyond his wildest dreams that it would ever grow into this size. But it’s more than just a building, as that’s...

Imago Techmedia has announced that the inaugural Digital Transformation EXPO will take place at ExCeL London on October 3-4 2018. The event combines the cloud, infrastructure and security credentials of the established IP EXPO and Cyber Security events with four new EXPO brands: AI-Analytics X, Blockchain X, Internet of Things X and Developer X. www.dt-x.io ...

London and Manchester are the UK’s best connected cities, according to analysis of 57 business hubs by GoCompare, with Ripon and Gloucester heading the list of business locations with the worst WiFi availability, broadband speeds and 4G coverage. www.gocompare.com Best connected: 1. London 2. Manchester 3. Nottingham 4. Salford 5. Birmingham 6. Glasgow 7. Southampton 8. Leicester 9. Coventry 10....

Tech businesses struggling to find people with the skills they need could make more use of Tier 1 exceptional visas granted by the Home Office, claims private client law firm Collyer Bristow. Introduced in 2011, five-year Tier 1 Exceptional Talent Visas are available to overseas individuals working in digital technology, science, medicine, engineering and the arts and humanities. Although the number...

Nine out of 10 higher education leaders (88%) regard skills learnt through the use of new printing technologies such as digital fabrication and 3D printing as vital for educational success and job prospects, claims Ricoh Europe in a new report. Two thirds regard 3D printing as an increasingly important component of STEM-based learning (65%) and consider investment in new printing technology to be...

Posted on Aug 4 2018 - 8:30am by Editorial Content
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Sales of smart and hybrid watches helped increase shipments of wearable devices to 24.3 million units in Q1 2018, with a total market retail value of US$4.4 billion, according to the latest quarterly worldwide wearable market report from Futuresource. www.futuresource-consulting.com Photo courtesy of Apple ...

People all over the world could soon be held to ransom over the use of everyday IoT items, from smart locks on front doors to automated cars, warns Dr Kevin Curran, Senior Member of the Institute of Electrical and Electronics Engineers (IEEE) and professor of cybersecurity and intelligent systems. He points out that if organisations don’t act quickly to improve IoT security, the public will start...

Posted on Aug 2 2018 - 11:07am by Tayla Ansell
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Neopost, supplier of communications solutions, has launched Packcity, an intelligent, automated parcel locker solution. The system, which simplifies parcel delivery, collection, storage and management, is available to organisations across the UK. Designed for organisations receiving more than 50 deliveries per week on average, Packcity is comprised of modular secure electronic lockers with a touchscreen...

Duo Security warns that more work is being done remotely via potentially unsecure Wi-Fi networks in homes, airports, coffee shops and other public spaces, putting corporate applications and data at risk. The 2018 Duo Trusted Access Report, based on monthly analysis of 11 million devices and half-a-billion user requests to access protected corporate applications and data, shows that the average number...